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Hire an insurance verification coordinator

Know the coverage before they walk in.

Many denials start at the front desk. We find a coordinator who checks every patient's insurance before the visit, so you know what's covered and what the patient owes.

What one full-time insurance verification coordinator costs you a year

Average US salary$46,800
Plus benefits and payroll taxes$66,857
With Benchwell$22,800
You'd save about$44,057a year. That's 66% less.

Source: US Bureau of Labor Statistics ("Medical Secretaries and Administrative Assistants"). Try your own numbers →

Sound familiar?

Problems this solves.

Claims denied for inactive coverage
Patients surprised by their bill
Front desk too busy to check every patient
Copays and deductibles missed at check-in

The job

What your coordinator does

01

Pre-visit checks

Coverage verified for every scheduled patient, ahead of time.

02

Benefits breakdown

Copays, deductibles and limits noted on the appointment.

03

Insurance updates

New or changed insurance details captured and corrected.

04

Flags for your team

Problems raised before the visit, not after the claim.

05

Patient cost estimates

Expected patient costs ready for check-in.

06

Daily list

A clean, checked schedule for the next day.

What we screen for

Before you meet anyone, we check:

How we recruit →
  • Eligibility and benefits checks with US payers
  • Reading coverage details accurately
  • Fast, careful data entry
  • Payer portals and phone calls
  • Clear spoken English
  • Willing and able to work your clinic's hours

FAQ

Questions about this role.

How far ahead do they check?

Usually 1 to 2 days before the visit, set to your schedule.

Can this be combined with front-desk work?

Yes. Tell us the mix and we'll hire for it.

See also

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