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Hire a medical receptionist

Front-desk help that shows up every day.

We find remote receptionists, schedulers and admin assistants who answer your phones, manage your calendar and keep paperwork moving, in your clinic's hours.

What one full-time medical receptionist costs you a year

Average US salary$39,460
Plus benefits and payroll taxes$56,371
With Benchwell$22,800
You'd save about$33,571a year. That's 60% less.

Source: US Bureau of Labor Statistics ("Receptionists and Information Clerks"). Try your own numbers →

Sound familiar?

Problems this solves.

Phones ring out while your staff are with patients
Scheduling and reminders fall behind
Front-desk staff keep leaving
Admin work keeps growing as you grow

The job

What your receptionist does

01

Calls and messages

Calls answered, messages taken, patients routed.

02

Scheduling

Appointments booked, moved and confirmed, with reminders sent.

03

Intake and forms

New patient forms, records requests and referrals.

04

Insurance checks

Coverage verified before each visit, if you want it.

05

Patient follow-up

Recalls, reminders and post-visit check-ins.

06

Inbox and fax

The practice inbox kept clear every day.

What we screen for

Before you meet anyone, we check:

How we recruit →
  • Warm, clear spoken English on the phone
  • Calm with patients, even on busy days
  • Scheduling systems and calendar skills
  • Accurate notes and data entry
  • Patient privacy habits
  • Willing and able to work your clinic's hours

FAQ

Questions about this role.

Will patients know they're remote?

They'll speak with a trained, professional assistant who knows your practice. How you introduce them is up to you.

Can one person cover several tasks?

Yes. Tell us the mix and we'll shortlist for it.

See also

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